Good design starts with understanding people, not assumptions about them.
If your users are struggling, your business is too
Most UX problems aren’t design problems. They’re understanding problems. We embed research into every stage of the process, so every decision is grounded in evidence rather than assumption.
We’ve seen significant growth in organic traffic (over 400%) over that period and impressive increases in targeted non-branded and branded keywords.
Sam Johnson
JCB Consumer Products
520,000 connected assets, over a million telemetry records ingested daily, and 83,000 active users. We rebuilt LiveLink as a cloud-native platform delivering real-time GPS, fuel, emissions, and fault data to operators across major projects including HS2.
Every drop-off, every abandoned journey, every support ticket is a signal. Atomic's UX design and research team works across discovery, strategy, design, and testing to help you build experiences that work harder for your users and deliver more for your business.
UX design is the practice of creating digital products that are intuitive, efficient, and valuable to users. It combines user research, UX strategy, and interaction design.
UX research uncovers how real users think, behave, and feel when using your product. It replaces assumption with evidence, reducing the risk of building the wrong thing.
UX design focuses on how a product works and how users move through it. UI design focuses on how it looks. Good digital products need both, which is why Atomic does both.
If your product has usability problems, conversion issues, or you're building something new and want to get it right first time, a specialist UX agency gives you the expertise.
A UX audit or research sprint can be completed in two to four weeks. Full UX design for a new digital product typically takes two to four months, depending on scope.
UX design investment varies by scope and complexity. We scope every project after an initial conversation and give a clear estimate based on what your product actually needs.
We use interviews, usability testing, surveys, card sorting, and analytics analysis. Research is always designed around the specific decisions it needs to inform.
A clear brief, access to key stakeholders, and any existing user research or product data. We'll structure the discovery process and tell you what else we need as we go.
Both. We work on products at every stage, from greenfield design to improving and redesigning products that are already live. UX improvement is ongoing, not a one-time event.
Yes. We regularly embed with in-house teams as a specialist resource or capacity extension, working in a way that builds your team's capability rather than creating dependency on us.
