JCB

Constructing a used equipment marketplace

We partnered with JCB to create JCB Optimum, a global marketplace for dealers to buy, sell, and manage used equipment. With user-friendly features like seamless uploads and advanced reporting, the platform has helped drive over £50 million in sales worldwide.
A website page for JCB Certified Pre-Owned Programme displays used construction machines for sale, with photos, prices, years, and search filters on the right. A yellow and black color scheme is used throughout.

The challenge

Construction manufacturing giant, JCB approached Atomic to help build the tools and software to help them standardise the second hand machinery marketplace and share best practices around their global dealer network.

A yellow JCB VM166 construction vehicle is parked outdoors at sunset, with clear skies and distant mountains in the background. Only the front and part of the cab of the vehicle are visible.
A dashboard screen displays value analysis data for JCB machines, featuring a line chart with data points and a table below showing machine details such as model, year, and operating hours. Menu options appear on the left side.

The solution

Discover
Following in-depth research and workshops with stakeholders, dealership specialists and people from associated industries, we created JCB Optimum – an online marketplace where dealers can buy and sell used machines from across the worldwide JCB dealer network.

Taking a User First design approach, our strategy was to use the most appropriate technology for each use-case. Whether that meant a mobile of tablet device for initial valuations, or a web-based marketplace available in multiple languages. The system was designed with its users in mind, ensuring it was accessible and easy to adopt.

Always open marketplace
Dealerships have the opportunity to market their used equipment for resale via a multi-channel approach. Pushing the data to major industry market places as well as JCB.com

Encouraging best practice
Slick and automated machine upload functionality enables JCB dealers to upload and list used machines in a consistent, best-in-class way.

Powerful reporting
JCB Optimum provides dealers with powerful reporting tools and calculators to give them complete oversight of the value of their used machine inventory, sell-through rates, as well as residual value forecasts.

A website and mobile screen show details for a JCB backhoe loader, featuring images, price (£43,000), location (Sheffield), and options to view inspection reports. Both desktop and mobile layouts are visible.
A person in work clothes kneels beside a large yellow construction vehicle, near its black tire, appearing to inspect or repair it. The scene suggests industrial or maintenance work.

The outcome

JCB Optimum was launched in 2016 and sold over £50m worth of used equipment. Over that time, we have implemented numerous new features, including powerful reporting tools that allow dealers to optimise their used machinery and equipment inventory.

A dashboard for JCB Offsite shows equipment reports with totals, stock value, utilization, depreciation, auction details, charts, and navigation menu on a black sidebar, overlaid on an aerial view of construction equipment.
A person uses a touchscreen tablet on a workbench in a workshop, with shelves of tools and equipment in the background. The scene includes industrial grinders and organized tool storage.
A dashboard interface for JCB Optimax displays machine statistics, bar graphs, activity logs, and quick access menus against a construction site background with a yellow excavator.